Archive

Archive for July, 2012

How Predictive Analytics Will Improve CR

How Predictive Analytics Will Improve CRM | #crm #customer #service #helpdesk #itsm #www.helpdesk.com — http://ow.ly/cBnFj

Categories: News

Getting out in front of BYOD – #it #help

Getting out in front of BYOD – #it #helpdesk #itsm #www.helpdesk.com #byod – http://ow.ly/cD45p

Categories: News

The Challenges of Global CRM – CRM Magaz

The Challenges of Global CRM – CRM Magazine – #crm #customer #service #itsm #helpdesk #www.helpdesk.com – http://ow.ly/cD3Xj

Categories: News

Migrating to the cloud means more work t

Migrating to the cloud means more work than you think | #it #management #helpdesk #itsm #www.helpdesk.com – http://ow.ly/cBmMh

Categories: News

Why Everyone Should Do Customer Support

Why Everyone Should Do Customer Support – Forbes – #customer #support #crm #helpdesk #www.helpdesk.com #itsm – http://ow.ly/czNYG

Categories: News

5 tips for making your cloud SLA air-tig

5 tips for making your cloud SLA air-tight – #crm #sla #helpdesk #itsm #www.helpdesk.com — http://ow.ly/czNIk

Categories: News

The Customer as a God: The Future of Sho

The Customer as a God: The Future of Shopping – WSJ.com – #crm #customer #service #helpdesk #itsm #www.helpdesk.com – http://ow.ly/czNUx

Categories: News
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