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Archive for October, 2012

HP offers new low-cost SaaS service desk

October 29, 2012 Leave a comment

HP offers new low-cost SaaS service desk – #helpdesk #itsm #crm #custserv – http://ow.ly/eQBUQ

Categories: News

Think the helpdesk is disposable? Time t

October 29, 2012 Leave a comment

Think the helpdesk is disposable? Time to think again – #helpdesk #crm #custserv #itsm #helpdesk.com – http://ow.ly/ePWH0

Categories: News

Why Social CRM Adoption is Low — It’s A

October 29, 2012 Leave a comment

Why Social CRM Adoption is Low — It’s All About Revenue #crm #custserv #helpdesk #itsm #helpdesk.com – http://ow.ly/eONO3

Categories: News

Proactive Customer Service and Support –

October 28, 2012 Leave a comment

Proactive Customer Service and Support – Impact Blog! – #helpdesk #crm #custserv #itsm #support – http://ow.ly/eONG9

Categories: News

The Case for Multi Channel Excellence in

October 28, 2012 Leave a comment

The Case for Multi Channel Excellence in Customer Service – #crm #custserv #helpdesk #itsm – http://ow.ly/eOO3G

Categories: News

‘Password’ is still the worst password

October 27, 2012 Leave a comment

‘Password’ is still the worst password, but watch out for ‘ninja’ – #it #management #password #helpdesk #custserv #crm – http://ow.ly/eOO0U

Categories: News

5 Ways to Build Better IT Outsourcing Re

October 27, 2012 Leave a comment

5 Ways to Build Better IT Outsourcing Relationships – #it management #helpdesk #itsm #crm #custserv – http://ow.ly/eONKZ

Categories: News
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