Archive

Archive for February, 2014

The Customer’s Often Wrong: What’s A S

February 24, 2014 Leave a comment

The Customer’s Often Wrong: What’s A Support Professional To Do? http://ow.ly/tVYoH #crm #custserv #helpdesk #techsupport #it #management

Categories: News

Is Microsoft rethinking its decision to

February 16, 2014 Leave a comment

Is Microsoft rethinking its decision to build Office for iPad? | IT News http://ow.ly/tFZ7k #tech #support #crm #helpdesk #custserv

Categories: News

5 Lessons You Can Learn From Customer Se

February 14, 2014 1 comment

5 Lessons You Can Learn From Customer Service | http://ow.ly/tD96d – #crm #custserv #techsupport #helpdesk #it #support

Categories: News

5 Hybrid IT Roles Your Business Needs to

February 14, 2014 Leave a comment

5 Hybrid IT Roles Your Business Needs to Succeed in 2014 – http://ow.ly/tD8P1 – #it #jobs #helpdesk #custserv #technology #bpm

Categories: News

Microsoft offers multifactor authenticat

February 13, 2014 Leave a comment

Microsoft offers multifactor authentication to all Office 365 users | http://ow.ly/tBukB #helpdesk #techsupport #crm #custserv #microsoft

Categories: News

Wearable tech to help fuel boom in mobil

February 13, 2014 Leave a comment

Wearable tech to help fuel boom in mobile data | http://ow.ly/tB8ly #helpdesk #custserv #it #management #techsupport

Categories: News

Call Center Metrics: Which Should I Trac

February 12, 2014 Leave a comment

Call Center Metrics: Which Should I Track? [SlideShare] – http://ow.ly/tygWa – #crm #callcenter #techsupport #helpdesk #support #custserv

Categories: News
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